The Crisis Tools are posted on the Internal Resources site under BIOS Utility Download link. Like the BIOS Tools, these are Servicer only tools and should not be left in the hands of an end user. General instructions are posted on the site, but for detailed instructions you can download the Crisis BIOS Instructions PDF document from the site. System Program Service Utility for Lenovo A21p Lenovo A21p System Program Service Utility v. Reset Thinkpad Serial Number and UUID. Lenovo Vantage Technology is a set of program utilities that enables users to perform maintenance and. . With 6,400 comments and 26,000 reviews, weve heard it all over the last few years. Its slow, things are weird, its helpful, and even that its cool (were looking at you Brad). At every release, weve pushed our teams to focus on quality, performance, and usability. And while weve pushed the envelope and have improved dramatically over the last 12 months, we werent.